Residents

Why Rent From VerticalRE?

We are extremely privileged to be able to provide unprecedented customer service to our residents. We begin our relationship by providing you with the ability to accomplish the following online to save your precious time:

 

  • Pay Rent Online
  • Request Maintenance Online
  • Check your ledger Online

We are always available. Submit a rental application by clicking the button below.

 

 

Submit a Maintenance Request

Please log in to your resident portal to submit a maintenance request. Note that requests are reviewed Monday through Friday from 8:00 a.m. to 5:00 p.m., except for holidays.

If you have a property-threatening emergency, and it is after our Business hours, you may call our Customer Care Number at 866-348-0683 at any time.

Maintenance Request

We are also available by phone 24 hours a day. Please call our Customer Care Number at 866-348-0683 if you would like to request a repair by phone.

 

Pay Your Rent Online

Did you know that you can now pay your rent online? It’s fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!

Pay Rent

 

Benefits
Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…

Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.